Thank you for shopping at KidsJoyToys.com, your go-to destination for exceptional and fun toys for your little ones! Our mission is to deliver joy directly to your doorstep, as swiftly and conveniently as possible. To ensure a smooth and hassle-free experience, we've outlined our Shipping & Handling policies below.
Delivery Timeframes: Most of our deliveries within the USA are completed within 5-8 business days & International Orders are completed within 8-10 Business Days. If your order hasn't arrived within this timeframe, please contact our support team via email at support@kidsjoytoys.com or via our Live Chat feature.
Note: This policy doesn't account for errors made by customers in providing shipping details or missed parcel deliveries.
Processing Time: Orders are processed and shipped within 2-3 business days of receiving your payment.
Global Deliveries: We source our products from global suppliers and deliver worldwide. Please note that public holidays vary by country, which may delay product delivery.
Shipping Options: Orders are shipped according to your chosen shipping method during checkout. We commit to following the same shipping method you have selected.
Free Shipping: For eligible orders, we select the most economical shipping option. Customers seeking expedited delivery can select options like Priority Mail or Express Mail during checkout.
Tracking Your Order: You will receive notifications at every step of the shipping and handling process via email. Tracking numbers will be provided as soon as your order is shipped. You can also find this information by logging into your account on our website.
Shipping Costs: Shipping fees are automatically calculated during checkout based on the method you choose. We adhere to the shipping method and fees as selected by the customer.
Address Accuracy: Please ensure you specify whether the delivery address is residential or business. Incorrect information may delay order processing or result in the cancellation of your order.
Additional Charges: The customer is responsible for all additional shipping expenses, including but not limited to refused shipments and fees arising from incorrect shipping information.
Contact Us: If you have any questions or concerns about our Shipping & Handling policies, feel free to contact us at support@kidsjoytoys.com or use Live Chat on our website.
Thank you for choosing KidsJoyToys.com! We look forward to delivering joy to your doorstep!